Class Title:
Office Technician
PRIMARY FUNCTION
Under limited direction, to perform a wide variety of specialized and technical tasks and execute complex and responsible clerical work of more than average difficulty, including high level, complex, sophisticated desktop publishing; and to do related work as required, consistent with the job description.
ORGANIZATIONAL RELATIONSHIPS
Directly responsible to designated administrators.
ESSENTIAL JOB FUNCTIONS
- Performs a wide variety of complex work utilizing any one of several computer programs, including high level, complex, sophisticated desktop publishing and preparation of materials for print
- Compiles and records information for preparing reports, computing statistical data, and maintaining file systems
- Provides information and assistance to district personnel and/or the general public regarding services provided by the district or schools
- Receives office visitors in person or over the telephone
- Composes letters or memos independently or from oral instructions
- Operates various computer terminals
- Utilizes specialized computer programs and word processing programs
- Operates a typewriter, copier, and various other equipment
- Assigns and reviews work of student helpers
- Instructs other clerical personnel in the use of specialized computer programs
- Performs responsible and difficult clerical work with accuracy and speed
- Establishes and maintains cooperative working relationships with those contacted in the course of work
- Understand and carries out oral and written directions
- Makes arithmetical calculations with speed and accuracy
- Compiles and maintains accurate and complete records and reports.
DEMONSTRATED KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
- Modern office practices, procedures and equipment.
- Operation of a computer and assigned software.
- Terminology, processes and operations of assigned office or program.
- Record-keeping and filing techniques. Telephone techniques and etiquette.
- Basic research methods and report preparation techniques.
- Correct English usage, grammar, spelling, punctuation and vocabulary.
- Interpersonal skills using tact, patience and courtesy.
- Applicable laws, codes, rules and regulations.
- Oral and written communication skills.
- Basic budgeting practices regarding monitoring and control.
- Basic math.
- Proper methods of storing equipment, materials and supplies.
ABILITY TO:
- Communicate effectively with students, parents, staff and administration.
- Interpret, apply and explain applicable laws, codes, rules, regulations, policies and procedures.
- Answer telephones and greet the public courteously.
- Maintain records, logs and files.
- Learn principles of training and providing work direction and guidance to others.
- Compile, assemble, verify and prepare data for records and reports.
- Determine appropriate action within clearly defined guidelines.
- Compose correspondence and written materials independently.
- Work independently with little direction.
- Establish and maintain cooperative and effective working relationships with others.
- Meet schedules and time lines.
- Plan and organize work.
- Add, subtract, multiply and divide quickly and accurately.
- Operate a variety of office equipment including a computer and assigned software.
- Be able to multitask.
- Maintain consistent, punctual and regular attendance. Move hands and fingers to operate a computer keyboard.
- Hear and speak to exchange information in person and on the telephone.
- Sit or stand for extended periods of time.
- See to read a variety of materials.
- Bend at the waist, kneel or crouch to file materials.
QUALIFICATIONS
Type at a rate of thirty-five (35) words per minute; pass qualifying tests.
