Complaints Regarding Staff or Programs
Questions or concerns related to complaints should be forwarded to:
John Mattos, Coordinator of District Safety, Risk Mangament, and Enrollment
34200 Alvarado Niles Rd.
Union City CA 94587
It is the desire of the Governing Board that every effort shall be made to resolve a complaint informally at the site or program level. If the complaint is not resolved at that level, the site/program supervisor and/or the complainant may refer the complaint to the Superintendent who may attempt to resolve the complaint informally.
If the complaint is not resolved informally at the Superintendent's level, the complainant may file a formal written complaint.
What is a Uniform Complaint?
A complaint under the Uniform Complaint Procedures (UCP) is a written and signed statement by an individual, public agency, or organization alleging a violation of federal or state laws governing educational programs, including allegations of unlawful discrimination, harassment, intimidation, bullying, and failure to comply with laws relating to pupil fees. Discrimination, harassment, intimidation and bullying complaints must be filed with the local educational agency (LEA) (school district or county office of education) by a person harmed or by a person on behalf of others who have been subjected to discrimination. These complaints must be filed no later than six months from the date of the occurrence, or from the time the complainant first learned of the facts of the discrimination, harassment, intimidation and bullying. The LEA must protect the confidentiality of the parties and facts related to the case.
A Williams Complaint, another type of UCP complaint, regards instructional materials, emergency or urgent facilities conditions that pose a threat to the health and safety of pupils, and teacher vacancy or misassignment and may be filed anonymously. LEAs shall have a complaint form available for these types of complaints, but will not reject a complaint if the form is not used as long as the complaint is submitted in writing.
Discrimination, harassment, intimidation, and bullying are not acceptable ways to treat others. California law and New Haven Unified School District policy prohibit discrimination, harassment, intimidation, and bullying based on a student’s actual or perceived disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics.
Students and families should let their site administration or their student’s teacher know if they see or experience discrimination, harassment, intimidation, or bullying. You have the right to file a complaint and to have the school protect you.